The Owner of XDK Industries, Inc. in Freemont, California hit a wall with slow tech support. Other, smaller providers were not able to solve their IT manufacturing problems fast enough. These delays resulted in inefficient operations and they were leaving money on the table… and any business, where money is being left on the table, will annoy anyone. Eventually, XDK Industries, Inc. decided to go with a larger IT company with more resources, a highly responsive, and dependable team at Global IT.
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MANAGED ENTERPRISE SERVICES
- 24/7 support with Los Angeles based call center
- 24/7 monitoring with graphs and server metrics
- Unlimited remote with on-site support options
- 20Gbps+ bandwidth available with failover
- ISO certified data center facilities
- Compliant with HIPAA, PCI DSS, & SOC
- Penetration testing and security assessments
- Redundant systems to maximize uptime
- Multiple server hosts & storage clusters
- Cloud backup and off-site replication
- VMware, KVM, Veeam clusters
- 3rd party vendor management & ticketing