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Carrier Escalation

To request your carrier’s escalation list, please email us your company name and contact details.
Level 3 escalation list request Support 
XO Communications escalation list request Support 
Global Crossing escalation list request Support 
Qwest escalation list request Support 
MCI escalation list request Support 
Paetec Communications escalation list request Support 
Teleglobe escalation list request Support 
SouthWest Communications escalation list request Support
Collocation.com escalation list request Support 
FlexT1.com escalation list request Support
Sprint escalation list request Support 
AT&T escalation list request Support

If you are a Global IT Customer, contact us at (877) 822-5565 for direct support requests or log in to your account and submit a trouble ticket online.

Network and data center escalated support through the Global IT systems. Global IT network, cloud, and systems engineers can work with you and troubleshoot, providing the details and answers needed to troubleshoot network, cloud, or systems issues properly and promptly.

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