Hotel Tech Support Available 24 Hours a Day, 7 Days a Week

Global IT provides lightning-fast tech and IT support for hospitality businesses. Furthermore, Global IT provides reliable managed IT for hospitality organizations of all sizes. We’ve managed some of the largest hotels in the country. Our experience ranges from high-end hotels to individual restaurants to restaurant chains. Additionally, Global IT understands the importance of supplying the highest level of customer service. We provide superior services and support that our competitors don’t. With 24 x 7 monitoring and IT, our support services work around the clock to help maintain continuity and productivity. Moreover, Global IT provides proactive monitoring and rapid support to ensure greater service availability. This results in fewer interruptions to your operations.

Tech and IT Support for Hospitality Businesses in Los Angeles

At Global IT, our industry-leading customer satisfaction and a proactive approach to IT solutions is the reason why we are confident that we can offer the highest quality products and solutions that meet your needs and budget. Our experienced technician can assist you with any technical challenges you encounter. We offer specialized troubleshooting for the following software and programs.

  • 24 hour, 7-day monitoring, desktop, infrastructure management and technical support services
  • Virus, malware, and firewall security services to protect your critical files and information
  • Cloud services and software
  • Proactive monitoring and alerts of devices, networks, applications, and system processes
  • Hardware or software management, purchasing, and replacement
  • Email spam protection Los Angeles and OC hotels
  • Highly dependable telecom and ISP services with automated failover for maximum up-time
  • Telecom Services
  • Continuity, back-up, Disaster Recovery
  • Managed Colocation Services

We offer the highest quality telecom and ISP services in addition to proactive system monitoring and a full suite of security solutions. For most of our hospitality clients, we have conducted infrastructure audits and saved thousands of our client dollars by reorganizing their infrastructure and renegotiating contracts. Please contact one of our experienced hospitality representatives at 877-822-5565 or info@globalit.com.

Hotel Owners Around Los Angeles Rely on Global IT for Great Tech Support

I Would Recommend Global IT 100%!

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Phil Baxter the general manager of the Four Points Sheraton was worried about his Yelp reviews.

Guests were complaining about his rivals slow wi-fi and wi-fi outages. These flustered visitors were taking their complaints to Yelp, driving down their ratings. Phil was concerned he would be next.  After all, his internet speed was average at best. Average wasn’t good enough for Phil. He wanted top-tier wi-fi speed. More importantly, he wanted to 100% safeguard against an outage. If customers lost their Wi-fi access for one night, they would take their complaints straight to Yelp.

Phil wasn’t going to let that happen. He decided to do a comprehensive search for IT companies.  Besides improving his wi-fi, he wanted someone reliable to manage his IT. After a lot of research, Phil found Global IT.

“We needed a soup to nuts IT solution for the Four Points by Sheraton LAX. After interviewing a number of firms we chose Global IT. They handled the needs of our group and catering business as well as taking control of our WIFI, telecommunication, and administrative needs for the 566-room property at LAX. They are 100% reliable. This is critical in the 24/7 hotel business when systems can fail at any time and materially affect our customer satisfaction and bottom-line. I would recommend Global IT 100%! ”

We Highly Recommend Their Managed IT Services

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Global IT has been our DIA provider for over 7+ years and our Cloud and Managed IT provider for 5+ years (from 2012). Since we have been working with Global IT our infrastructure has stabilized and our network is secure. Global IT handled an office expansion for us with no issues. We highly recommend their Managed IT services because they provide hands on support. All calls go direct to a certified engineer and trouble tickets get resolved quickly and precisely.

Extremely Professional, Very Timely and Very Courteous

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I have had the pleasure of working with the Global IT team for quite some time on multiple projects. I have found the staff to be extremely professional, very timely and very courteous; all qualities I look for in any partnership. Along with Global IT’s service, the work they have provided as been flawless. I would strongly recommend Global IT, and their Team.

GLOBAL IT Is Ready, Willing and Responsive to Our Every Need

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We have partnered with GLOBAL IT for over 11+ years and have thoroughly enjoyed our professional relationship. The staff at GLOBAL IT is ready, willing and responsive to our every need. Their impressive growth trend is clearly the result of a results driven company who has never forgotten the importance of the personal touch.

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