Tech Support Medium Level 2 Hybrid

$2,550.00

Unlimited remote technical support
Increased on-site preventative maintenance and support
Site-visit travel
Proactively monitor systems and network health
Actively monitor and protect device security
Proactively engage with users for support
Work with your 3rd party telco or software vendors to oversee technologies
Provide long and short term planning, budgeting, consulting
Hardware/software sourcing, maintenance, and support

More information

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SKU: 192 Category:

Description

Tech Support Medium Plus Package Level 2

Global IT hybrid medium-plus level 2 business support packages include all elements for supporting businesses, for example, planning, budgeting, on-site and help desk support, proactive maintenance, new builds and projects, proactive monitoring systems, security, compliance, training, and all with superior customer service. Packages are billed at a lower than standard monthly flat rate and are month to month. Global IT systems and staff work hard every day, earning your business while keeping technology infrastructure flowing.

Our medium-plus level 2 business tech support packages are for businesses with 20-49 users/devices. Hybrid packages include unlimited remote and increased packaged on-site tech support every month, with a discounted project and after-hours rate (if needed). Also, there’s a 24/7/365 hotline for your IT emergencies. Moreover, all tech support packages have discounted cloud, telecom services, and project hours exclusively for our managed customers.

$2,550.00 /Month-to-month includes:

  1. Unlimited remote and on-site support
  2. Increased on-site preventative maintenance and support
  3. Site-visit travel
  4. Proactively monitor systems and network health
  5. Actively monitor security status
  6. Proactively engage with users for support
  7. Work with your 3rd party telco or software vendors to oversee technologies
  8. Provide long and short term planning, budgeting, consulting
  9. Hardware/software sourcing, maintenance and support

View Additional Packages

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    Price: $4,650.00
    Description:
    Unlimited remote technical support Increased on-site preventative maintenance and support Site-visit travel Proactively monitor systems and network health Actively monitor and protect device security Proactively engage with users for support Work with your 3rd party telco or software vendors to oversee technologies Provide long and short term planning, budgeting, consulting Hardware/software sourcing, maintenance, and support More information View additional packages
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