Technology infrastructure, Cloud services, Telecommunications, Internet service, Internet security and software are all very different fields. When these services are integrated properly they can help carry a business to the next level, allowing you to focus on what you do best knowing that Global IT staff and technical resources can easily support the technology.
Our technical operations experience has provided us with a comprehensive understanding of managing and maintaining critical technical operations and work flow for the vast markets that we serve. As well as the ability to effectively manage people, teams projects and vendors towards achieving the objective. This has allowed us to identify challenges, overcome obstacles and to accurately meet and set customer expectations, schedules and budgets.
Knowledgeable Technical Teams
Global IT offers technical support to customers 24 hours a day, 7 days a week. In fact, with their Global Network Eye monitoring system their team is notified of problems well ahead of any other provider and they are calculating the solution many times before an issue is even realized and before you pick up the phone. Global IT technicians are fully certified by accredited companies and softwares like Cisco (Wireless, Security Administration), Microsoft (Server, software, Cloud), Linux, Adtran, Ubiquiti, Axis, VoIP, Cloud, Google, Java and many more.
Global IT takes their commitment to their clients very seriously. Each account is handled carefully to ensure client satisfaction. All services offered come with high quality services, hardware, and are installed in a minimal amount of time. So Global IT can ensure the proper account, product knowledge and after sales service is maintained with the highest integrity, each account is supported by the originating team. Global IT’s online tools will help manage client services, by reviewing bandwidth graphs, remotely rebooting hardware, opening tickets, viewing technical information and many more advanced online features.
Global IT only works with tested, trusted industry leading vendors to ensure a quality products and services are backed by our support team. To ensure vendors are doing their job the right way, Global IT helps manage vendors relationships on your behalf. The Global IT Data Centers are engineered and geographically hand-picked for maximum up time and internet performance. Every web hosting account is backed up every 24 hours, so if anything goes wrong it can be reinstated within minutes.
Global IT is an industry leading end-to-end technology infrastructure company that was founded in 2004 in effort to support all sized businesses by providing the best business communications solutions to align with the needs of every customer.