Tech Support Small Business – Hybrid

Tech Support Small Business Los Angeles

Global IT hybrid small business support packages include all elements for supporting businesses, for example, planning, budgeting, on-site and help desk support, proactive maintenance, new builds and projects, proactive monitoring systems, security, compliance, training, and all with superior customer service. Packages are billed at a lower than standard monthly flat rate and are month to month. Global IT systems and staff work hard every day, earning your business while keeping technology infrastructure flowing.

Our small business tech support packages are for businesses with 4-9 users/devices. Hybrid packages include unlimited remote and packaged on-site tech support every month, with a discounted project and after-hours rate (if needed). Also, there’s a 24/7/365 hotline for your IT emergencies. Moreover, all tech support packages have discounted cloud, telecom services, and project hours exclusively for our managed customers.

$750.00 /Month-to-month includes:

1. Unlimited remote and on-site support
2. Allotted monthly on-site preventative maintenance and support labor
3. Site-visit travel
4. Proactively monitor systems and network health
5. Actively monitor the security status
6. Proactively engage with users for support
7. Work with your 3^rd party telco or software vendors to oversee technologies
8. Provide long and short term planning, budgeting, consulting
9. Hardware/software sourcing, maintenance, and support

Optional add-on packages for:

• Discounted weekly/monthly site visits
• Discounted Cloud and Telecom related services

View Additional Packages

Global IT is a Los Angeles, privately owned, family-run managed IT and Cloud company. All Global IT staff and technicians are certified, courteous, prompt, and professional. Global IT has successfully specialized in IT Cloud operations since 2000 and virtualization since 2004.