Unlimited remote technical support
On-site preventative maintenance and support
Site-visit travel
Proactively monitor systems and network health
Actively monitor and protect device security
Proactively engage with users for support
Work with your 3rd party telco or software vendors to oversee technologies
Provide long and short term planning, budgeting, consulting
Hardware/software sourcing, maintenance, and support
Global IT hybrid medium-plus business support packages include all elements for supporting businesses, for example, planning, budgeting, on-site and help desk support, proactive maintenance, new builds and projects, proactive monitoring systems, security, compliance, training, and all with superior customer service. Packages are billed at a lower than standard monthly flat rate and are month to month. Global IT systems and staff work hard every day, earning your business while keeping technology infrastructure flowing.
Our medium-plus business tech support packages are for businesses with 20-49 users/devices. Hybrid packages include unlimited remote and packaged on-site tech support every month, with a discounted project and after-hours rate (if needed). Also, there’s a 24/7/365 hotline for your IT emergencies. Moreover, all tech support packages have discounted cloud, telecom services, and project hours exclusively for our managed customers.
$1,950.00 /Month-to-month includes:
