Phil Baxter the general manager of the Four Points Sheraton was worried about his Yelp reviews.
Guests were complaining about his rivals slow wi-fi and wi-fi outages. These flustered visitors were taking their complaints to Yelp, driving down their ratings. Phil was concerned he would be next. After all, his internet speed was average at best. Average wasn’t good enough for Phil. He wanted top-tier wi-fi speed. More importantly, he wanted to 100% safeguard against an outage. If customers lost their Wi-fi access for one night, they would take their complaints straight to Yelp.
Phil wasn’t going to let that happen. He decided to do a comprehensive search for IT companies. Besides improving his wi-fi, he wanted someone reliable to manage his IT. After a lot of research, Phil found Global IT.