Managed IT
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Managed IT
Managed IT is one of Global IT’s core business services.
With technical & dispatch locations spread throughout Los Angeles, Orange County, San Diego, San Francisco, Sacramento, and Phoenix. Global IT provides prompt, expert-level technical services to support business customers in California and Arizona.
Managing multiple technologies and maintaining industry compliance is a significant undertaking, and a single person cannot successfully manage large environments. Global IT Managed IT Services Los Angeles alleviates technology-related concerns and delivers numerous advantages by providing a team of experts to manage technical customer operations and ensure compliance.
All Global IT technicians, engineers, and administrators must strictly adhere to industry-leading service management methodologies, such as ITIL, and to industry frameworks such as HIPAA, SOX, SOC, and PCI, and be certified by an accredited institution before they can begin maintaining technical customer operations. Also, Global IT technicians must obtain new certifications annually. This policy enhances experience, confidence, and standards for Global IT technicians.
Global IT is a relationship-based remote and on-site support and help desk company with six physical locations supporting Los Angeles and Orange County (DTLA Finance District & South Park, Santa Monica, Historic Uptown Whittier, Mid-Wilshire, Beverly Hills, Orange County), in addition to employee technical dispatch locations in San Diego, San Francisco, Sacramento, and Phoenix, AZ.
Global IT’s managed IT MSP services, systems, and technical teams reduce the time, money, and resources required to maintain, update, and expand our customers’ IT infrastructures, enabling greater profitability and growth. Global IT provides dependable IT support for MSP customers ‘ entire IT environment, ‘everything IT’. Customers have access to a 24/7 proactive IT team of expert engineers and cutting-edge systems that support our customers. Global IT Cloud systems and infrastructure offer managed cloud support, disaster recovery as a service, cloud backup, managed colocation, managed cloud firewall, and much more.
We Highly Recommend Their Managed IT Services
Global IT has been our DIA provider for over 7+ years and our Cloud and Managed IT provider for 5+ years (from 2012). Since we have been working with Global IT our infrastructure has stabilized and our network is secure. Global IT handled an office expansion for us with no issues. We highly recommend their Managed IT services because they provide hands on support. All calls go direct to a certified engineer and trouble tickets get resolved quickly and precisely.
Sam J.
They Did Such a Fantastic Job
Great customer service and responsive staff. Had my business server taken hostage by ransom ware. Global IT was able to get me back in action within a few hours with no data loss. They did such a fantastic job I went ahead and out sourced my IT needs with them. Update 4/5/17- I hired Global IT to take over my office IT, 6 months later and not a complaint. Great Company, great service!
Rich S.
Customized All-Inclusive Managed IT MSP Packages:
- Managed IT Los Angeles, Santa Monica, & Whittier, supporting all of LA & OC
- Everything IT-related – One Vendor, One contact
- Flat fee, unlimited managed IT support options
- Industry compliance, monitoring, and penetration testing
- Part-time and full-time certified IT staffing options
- 24/7 NOC support
- 26+ years of enterprise, SMB, and wholesale IT experience
- Proactive monitoring and alerts of devices, networks, applications, and system processes
- Hardware management and replacement
- 22+ yrs Cloud, Co-location, Data Center, and server room management
- LAN, WAN, network failover, routing, reporting
- Network management, move,s add,s and changes
- Electrical power continuity, engineering and management, UPS management and monitoring
- Telco & 3rd party vendor management
- Managed server
- Managed desktop
- Disaster recovery
- Internet and Network Security
- Hardware and software purchasing with bulk discount buying power
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