Global IT support containers are packaged with all IT elements for supporting small businesses, for example, help desk support, maintenance, proactive monitoring, security, compliance, training and all with superior customer service. Containers are billed at a lower than standard monthly rate and are month to month. Global IT systems and staff work hard every day to earn and keep business IT flowing.
Our enterprise tech support containers are for businesses with 80-199 users. They contain unlimited remote and 40hrs on-site tech support every month. Also, there’s a 24/7/365 hotline for your IT emergencies. Moreover, all tech support containers have the options for discounted cloud and telecom services.
$8,979.99 /Month-to-month includes:
- Unlimited remote support
- 40hrs. onsite support each month with a discounted hourly rate of $115/hr. for additional hours if needed
- 5 x call-out / site-visit travel fees
- Monitor system and network health
- Actively monitor security status
- Proactively engage with users for support
- Work with 3rd party vendors
- Long and short term planning
- Hardware/software sourcing